How does Rikvin’s phone and fax service work?

Our phone and fax service is provided on an annual fee basis. It works as follows:

  • Your company will be assigned a dedicated phone and fax numbers.
  • A personalized and computerized greeting will be recorded for your company.
  • Phone calls to your company phone number will be greeted by your company’s greeting and either forwarded to a number (as given by you) or to voicemail system.
  • The forwarding number can be either a local Singapore number or an overseas number.
  • Any voicemail messages received will be emailed to you as a voice attachment.
  • Similarly, any fax documents received will be emailed to you as an attachment.
  • The concept of business hours and non-business hours is also supported for your company’s phone service.